Self-Pay Collections

Revenue Management Self-Pay Collection is responsible for acting as the liaison between the creditor and consumer of a company. We observe accounts to identify past due balances, report collections activity, address collections queries, and develop payment plans.

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We have developed a 5-step process that extend 100 day after credit is extended to collect past due balances. After 100th day of no payment activity or the balance still being up paid accounts are reported to credit bureaus. 

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This process includes sending the initial statement, contacting the customer via telephone, and sending collection letters.